Jossel&Co Shipping Policy

At Jossel&Co, we want to ensure a seamless and trustworthy shopping experience for our valued customers. Please take a moment to read our shipping policy to understand how we handle the shipment of your orders.

1. Order Processing Time:

• We strive to process and ship orders within 10 business calendar days from the date of purchase. Please note that this time frame does not include weekends or holidays.
• Order processing may take longer during high-demand periods, such as holidays or sales events. We appreciate your patience during these times.

2. Shipping Methods:

• We offer a range of shipping options at checkout, allowing you to choose the one that best suits your needs.
• Shipping costs and estimated delivery times are provided during the checkout process.

3. Tracking Your Order:

• Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery.

4. Delivery Times:

• The estimated delivery time will vary depending on your location and the chosen shipping method.
• Please note that unforeseen circumstances, such as weather conditions or carrier delays, may impact delivery times. We appreciate your understanding in such situations.

5. International Shipping:

• For international orders, please be aware that customs procedures and import duties may apply. Customers are responsible for any customs fees or taxes incurred.

6. Split Shipments:

• In some cases, your order may be split into multiple shipments if it includes items with varying availability. You will be notified of any split shipments.

7. Customer Support:

• If you have any questions or concerns about your order, our Customer Service team is here to assist you. Contact us at info@josselnco.com.

8. Fair Practices:

• Jossel&Co is committed to fair and transparent shipping practices. We do our best to meet our stated shipping times and provide accurate delivery estimates.
• We are not responsible for delays caused by factors beyond our control, but we will work diligently to resolve any issues that arise during the shipping process.

By placing an order with Jossel&Co, you agree to comply with our shipping policy.

---